Privacy Policy

Updated: July 7, 2025

Section Title

The Power Couple (NURKOS LTD) respects the privacy needs and concerns of our users, customers, and data subjects. Any personal information, such as your name, address, email address or phone number that you provide is extremely important to us. To earn your trust, we respect your privacy in handling Personal Information relating to you and your transactions with us, whether made through our Partners or through thepowercouple.ca. This Privacy Statement describes the Personal Information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it. By visiting or using the Sites, you agree, without limitation or qualification, to be bound by this Privacy Statement, and you are accepting the practices described in this Privacy Statement.

When you provide Personal Information to our Partners or our website, you are consenting to the manner in which The Power Couple (NURKOS LTD) will collect, use, disclose, and otherwise manage your Personal Information, as set out below.

Who May Use the Site

The Site is not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information.

The Site is intended for users from all over the world. Information sent to us will be housed on servers located in Ontario and Newport Beach, CA. Do not send us information unless you consent to the use and disclosure of your information consistent with this Privacy Statement.

Personal Information

“Personal Information” is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit or debit card information. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of the recipients. For certain transactions, we may be required to collect information to comply with legal requirements.

“Non-Personal Information” is anonymous information that is information we collect that is not traceable to any individual person or computer. We utilize this data to analyze trends and understand customer needs while shopping and interacting on our site so that we can provide a better user experience. For example, we may use cookies, web beacons, log files and other technologies to collect information about visitors to our Website, and interactions with our online advertisements and offerings.

Collection and Use of Personal Information

The Power Couple (NURKOS LTD) uses your information to offer and provide our products and services, and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, fraud prevention, and legal functions. Some examples include, but are not limited to:

Purchasing, ordering, returning, exchanging or requesting certain information about our products, and communicating with you about these activities.
Registering or servicing your account.
Contacting our Support Team.
Visiting, registering (creating an account), or servicing your account with our Sites or participating in another feature of our Sites, such as our opt-in, refer a friend program, affiliate program, coaching services and inner circle registration.
Entering into a contest, sweepstakes, promotion, or responding to one of our surveys.
Sending you information about our products, services, and promotions.
Submitting a related story to The Power Couple, product testimonial, rating or review, or other user-generated content that may be posted on the site.
Providing customer service and alerting you to product information, including recalls.
Providing us with comments or suggestions.
Submitting personal information to us along with any related content of the communication.

We may collect and store the following personally identifiable information:

Email address, physical contact information, and shipping, billing and other information you provide to purchase or ship an item.
Clicks and page information such as the address (or URL) of the website that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site.
Customer service history including dispute resolution, correspondence through our sites, and correspondence sent to us.
Other information from your interaction with our sites, services, content and advertising, including statistics on page views and standard web log information.
Information you choose to allow us access to through social media channels.
Information from other companies, such as demographic and navigation data.

When you return previously purchased merchandise or request a refund or exchange, you may be asked to give your name, address, phone number and provide information that identifies you, such as your credit card or debit card. We collect this information to help prevent fraud.

Site Registration

Registration is an optional OR required service provided by our Sites. You do not have to register to browse certain articles on our Sites, some article content may be blurred out until you share your email with us. You do have to register to purchase products on our Sites. When you register, you are asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from The Power Couple (NURKOS LTD).

Promotional Information and Marketing Materials

We would like to inform you of products and services, sales, and special offers that might benefit you. When you register online or participate in a survey, you will have the opportunity to sign up for emails about our products, services, sales and special offers. We may also send you mail, email, or call you with information about our product and service offerings if you have provided us with your name and address, email address or phone numbers. If you would like to stop receiving such promotional information from The Power Couple, please see the “Privacy Preferences/Opt-Out” section of this Privacy Statement.

Disclosures of Personal Information in Legal Proceedings

If The Power Couple (NURKOS LTD) or any of our Service Providers is requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, The Power Couple or the applicable Service Provider may, without your consent, provide such information. In matters involving claims of personal or public safety, The Power Couple or the applicable Service Provider may provide your Personal Information to appropriate authorities without your consent or through the court process. The Power Couple or our Service Providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving The Power Couple (NURKOS LTD), the applicable Service Provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.

Access to Personal Information

You may request access to the Personal Information that we have about you.

For further instructions on accessing the Personal Information that The Power Couple may have about you, please see the “Contacting Us” section of this Privacy Statement.

Privacy Preferences/Opt-Out

You may change your marketing preferences or remove yourself from our mailing list by clicking on an “unsubscribe” hyperlink contained in promotional emails we send you or by contacting us at: [email protected]

Retention period:

All aforementioned data collection and permission for processing on behalf of the data subject is retained indefinitely unless you make a request for erasure by emailing us at [email protected]. We will respond to your request for personal data erasure within 30 days.

Your rights pertaining to your data:

If you have given The Power Couple permission to use your data, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we rectify or erase any personal data we hold about you. Please send your request to [email protected]

We uphold your freedom to maintain:

The right to withdraw consent
The right of access
The right to erasure
The right to rectification
The right to data portability
The right to object
Notification of data breaches
The right to lodge a complaint with a supervisory authority

Cookies

Our Sites use a technology called “cookies”. A cookie is a tiny element of data that our Sites can send to your browser, which may then be stored on your hard drive so we can recognize you when you return. All pages on our Sites where you are prompted to log in or that are customizable require that you accept cookies. If you have registered with our Sites, these cookies (1) may let us know who you are, (2) are necessary to access your account information (stored on our computers) in order to deliver products and personalized services, and (3) will provide us and our Service Providers with information that we will use to personalize our Sites in accordance with your preferences. Cookies are also required to optimize your shopping experience in that they allow you to add multiple items to your shopping basket before checking out. You may set your Web browser to notify you when you receive a cookie. However, should you decide not to accept cookies from our Sites, you will limit the functionality we can provide when you visit our Sites.

We also use cookies to improve the performance of our advertising on other websites. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our site used for targeted thepowercouple.ca advertising during your visits to other websites.

Security of Personal Information

We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We also are committed to employing reasonable technology in order to protect the security of our Sites. However, even with the best technology, no website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.

Secure Shopping

When you place orders on our Sites, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your Personal Information. Since any order information you provide to us on our Sites will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Sites. The most recent versions of Google Chrome, Netscape Navigator, Apple Safari, and Microsoft Internet Explorer can support a secure connection and can be downloaded for free from the Google, Netscape, Apple, or Microsoft website respectively.

Passwords

To provide you with an increased level of security, online access to your Personal Information is protected with a password you select. We strongly recommend that you do not disclose your password to anyone. The Power Couple will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages).

Our Privacy Statement and Outside Links

This Privacy Statement only applies to the various Sites. Our Sites may include links to the websites of our business partners, vendors and advertisers. These other sites are outside of our control. Please be aware that these websites may collect information about you, and operate according to their own privacy practices which may differ from those contained in our Privacy Statement. Remember to consult that website's own privacy policy, as once you are outside any of the Sites, any information you submit is no longer in our control.

Privacy Statement Modifications

From time to time we may modify or amend this Privacy Statement in order to comply with new laws or regulations or to reflect future changes in our business practices. Any changes in our policies will be communicated on this page so please check back on occasion. We also may post a notice on our Sites or send an email describing the changes.

Contacting Us

If you have any questions about our handling of Personal Information, please contact us at [email protected]